Terms of sale
Welcome to ORYKAS! By accessing or using our website (www.orykas.co.uk), you agree to comply with the following terms and conditions. Please read them carefully.
1. Returns & Refunds Policy
We accept returns within 14 days of receiving your order. To be eligible for a return, the item must be unused, unworn, and in its original condition. Please note that we do not accept returns on underwear that has been opened, tested, or soiled.
The return shipping costs will be covered by ORYKAS for eligible returns. If the returned product does not meet the above conditions, it may not be accepted for a refund.
For all return inquiries, please contact us through our contact form.
2. Payment Methods
We accept all standard payment methods, including credit/debit cards and PayPal, through Shopify Payments. Our payment system ensures secure transactions for a smooth shopping experience.
3. Shipping & Delivery
We currently ship within the UK only. Orders are typically processed and shipped within 5 to 7 business days. Delivery times may vary based on location, but we strive to ensure timely delivery. Please note that we do not offer international shipping at this time.
4. Product Warranty
All products purchased from ORYKAS are covered by a product warranty. If you experience any manufacturing defects or issues with your purchase, please contact us within a reasonable time frame, and we will assist with a replacement or refund, depending on the situation.
5. Customer Service
For any inquiries, assistance, or feedback, please feel free to reach out to us through our contact form. We do not provide a direct email address to avoid spam but are committed to providing you with excellent customer service.
By using our website, you agree to abide by these terms and conditions. ORYKAS reserves the right to modify or update these terms at any time, and any changes will be posted on this page.