Shipping policy
Thank you for ordering from ORYKAS!
We are committed to delivering your order quickly and efficiently. Please read our delivery policy below:
📦 Processing and Dispatch Times
Under normal circumstances, orders are processed and dispatched within 24 to 48 hours from the date of purchase. Once shipped, delivery usually takes between 6 and 9 working days.
However, due to an exceptional increase in orders and recent public holidays, current dispatch times may take up to 12 working days.
🗓️ Working days are Monday to Friday, excluding weekends and public holidays.
As soon as your order has been dispatched, you will receive a tracking number allowing you to monitor its progress in real time.
🚚 Delivery Areas
We currently deliver to the United Kingdom, France, Switzerland, Canada, Luxembourg, Belgium, and many other international destinations.
💸 Delivery Fees
Free delivery is available for all orders over £49 shipped to the United Kingdom, Switzerland, and Belgium.
No additional fees apply for standard shipping.
📨 Delivery Methods
We work with trusted carriers such as DHL, Hermes, and DPD, depending on your location, to ensure safe and timely delivery.
Once your order has been dispatched, you will receive an email containing your tracking details.
📍 Delivery Address
Please make sure that the delivery address provided when placing your order is complete and accurate.
ORYKAS cannot be held responsible for any delay or failed delivery resulting from an incorrect or incomplete address.
⏳ Delivery Delays
While we do our utmost to meet the estimated delivery times, unforeseen circumstances (such as severe weather, public holidays, or carrier disruptions) may occasionally cause delays.
We appreciate your understanding and will keep you informed should any issues arise.
📦 Lost or Damaged Parcels
If your parcel is lost or arrives damaged, please contact us immediately.
We will liaise with the carrier to resolve the matter as quickly as possible.
💡 Please note: ORYKAS cannot be held responsible for parcels marked as “delivered” by the carrier.
❓ Need Help?
If you have any questions or require assistance with your delivery, please contact us through our contact form.
Our team will be more than happy to help.